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Central Operations serves the Judiciary by providing excellent customer service, quality routine case processing and thoughtful compliance service to the courts of New Mexico. We accomplish this through our advanced knowledge, flexible availability and steadfast commitment to our internal and external customers.
Central Operations is dedicated to team work through our ongoing training and whole organization approach to every court we serve. Enhanced customer service is provided by offering expanded hours and focusing on responsiveness and first call resolution. Expanded hours make us available to court customers on their terms and enhances understanding of the court process and improves compliance. We resolve disputes fairly and relieve the resource burden on the courts. By continuing to seek technological advantages and consistently reviewing our process, we provide the highest level of understanding and consistently seek to improve our relationships with the courts and their confidence in their work.